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Frequently Asked Questions
How do I book an appointment?
TO MAKE AN APPOINTMENT TO SEE ONE OF OUR PHYSICIANS, PLEASE CALL
or click on the following:
What can I expect at an appointment?
When you arrive at Aspire Irvine Spine and Pain Care, the reception staff will greet you and provide you with registration forms, which you are required to check and complete. You may also print and complete these forms here and bring them with you.
The consultant or assistant will come to collect you from the waiting area.
It would be advisable to attend 10-15 minutes earlier than the appointment time in order to complete paperwork and other relevant pre appointment requirements.
What happens if I am a new patient?
You may have referred yourself or have been referred by your PCP/Physiotherapist. The consultant will discuss your relevant problem and inquire about your medical history. A thorough examination will then follow.
The consultant may request further investigations to assist in a diagnosis; X-rays, MRI scans, Ultrasound scans and blood tests can be ordered and reviewed within a week. Scans need to be booked and therefore cannot be guaranteed to happen on the same day.
If you have had previous scans or X-rays related to your condition, please bring these along to all your consultations. Please also bring any copies of letters or records from your PCP or other specialists.
What happens if I need a follow up?
If a follow up consultation or further investigations are required the consultant will indicate this. Follow up appointments can be arranged at reception or by calling 949.527-1826.
The consultant will write to your PCP and any other referring professionals, who will be continuing your care. The letter will summarize your consultation and the planned investigations. A copy is also available to you for your records.
At the follow up consultation the consultant will discuss with you the results of your investigations. He will recommend the most appropriate treatment for your condition. This is a good opportunity to ask any relevant questions regarding your condition and ongoing care.
If a procedure or a surgery is needed, the consultant will explain the details of the procedure to you and what to expect afterwards. The discussion will detail the purposes of the procedure or surgery and the potential problems or complications that could be encountered.
What happens if I need a procedure or operation?
If a procedure or surgery is needed we will arrange this for you. If authorization is needed by your insurance company, we will submit a request which often takes 1-2 weeks to process.
A preadmission medical review will be arranged to ensure that you are fit enough for the planned surgery.
Once admitted and settled in your room, a nurse will confirm your identity and place a wristband on you. Some baseline observations (pulse, blood pressure etc) will be recorded and the nurse will be able to answer any questions you have about your ambulatory surgical stay.
Your consultant will visit you before your operation and will ask you to sign a consent form for the procedure. He will also mark the surgical area as part of the standard safety check procedure.
Depending on the procedure and your need for anesthesia, the anesthesiologist will need time with you before your operation to inform you about your anesthesia and to check your health. Surgery can be undertaken under local, regional or general anesthesia. You should discuss this with your surgeon and anesthesiologist.
and braces. This will help you to avoid any excess fees.
When Can I Drive again?
It depends on what procedure you have had performed. To be able to drive you should be able to walk "normally" and comfortably.
As a rough guide it would be reasonable to return to driving 3-7 days after smaller procedures, such as knee arthroscopy and at least 6 weeks after lumbar surgery.
When Can I Fly again?
There are no set rules on when it is safe to fly following surgery.
We would advise against any long-haul flights within 3 months of major surgery (especially joint replacements), due to the increased risks of DVT and Pulmonary Embolism. When you do fly, it is important to keep as mobile as you can on the flight, stay well hydrated, avoid alcohol and use compression "flight" stockings.
Most airlines will not allow you to fly if you have a full cast in place - due to potential problems with swelling and excess pressure that may arise.
It is advisable to consult your airline directly if you have any concerns.
What about Fees & Payment?
An estimate of consultation fees and costs of other investigations or surgery are available on request. The figures quoted are always guide prices and are based on the information provided by the patient.
Please be aware that you will be liable for any costs incurred that are not covered by your insurance company. Please check the fine print of you Private insurance contract for "excess payments" on your policy.
We are required by law to collect all co-payments and deductibles on the day of your appointment.
I am self paying – when will I have to pay?
Fees for outpatient consultations may be paid at the time of your consultation (by credit card, debit card, or cash). If you have not paid at the time of the consultation you will receive an invoice from us. This may be paid by credit card over the phone.
If you have a PPO policy with a higher deductible, we will take a copy of your credit or debit card details to cover any potential costs incurred by the surgery center. These details are not passed on to your consultant or his team and cannot be used to settle any payments due to them – consultation fees will need to be paid separately.
Can I refer myself to the clinic?
You may refer yourself to a clinic – although it is preferable to have a letter from your PCP or other healthcare professional detailing your problem and any other significant past medical history.
If you are insured by an HMO and have referred yourself please contact your medical insurer as they do not routinely cover the cost of your care if you have not been referred by your PCP or another specialist.